Proceed to try the troubleshooting options below to correct the abnormalities preventing both the mouse and keyboard from working in the normal boot mode. Now that your PC is booted into Safe Mode, your mouse and keyboard should work. Step 8: Tap the number 4 on your keyboard to boot into 'Safe Mode with Networking.' That will display a couple of Startup options for you to choose from. Step 7: Tap the Restart button at the bottom-right corner of the Startup Settings page. Step 5: Next, select Advanced options on the Troubleshoot screen.
Step 4: On the Recovery Environment, tap Troubleshoot. This is where you would be able to boot into Safe Mode.
On the fourth start, Windows will detect that you are trying to fix some issues and automatically boot into the Recovery Environment. Step 3: Repeat this process twice or thrice. Now, when Windows is loading with the spinning dot on the display, press and hold the power button until the PC shuts down. Step 2: Tap the power button to turn it back on. Step 1: Power off your PC by holding the power button. Here's how to boot your PC into Safe Mode if your mouse and keyboard aren't working. Try booting your computer into Safe Mode and try the troubleshooting options listed below (1 to 4). Then install the drivers supplied on the Logitech website (that is after finding out the model of the keyboard).According to some Windows users who have encountered his issues in the past, they were able to use both the mouse and keyboard in Safe Mode. I will remove the mouse driver files in safe mode and then reboot the computer into safe mode (F8 key on keyboard).
Thanks for pointing out, that removing both mouse and keyboard will leave the user with out a means to communicate with the system. I have not been near the computer today, to attempt to uninstall drivers for the mouse/keyboard or attempt to use a keyboard that hooks up to the keyboard port on the back of the computer or try the Windows XP SP3 dvd that I created for the computer years ago (it is scratched,etc.). I agree that hard resets, by pressing the power to shutdown, could lead to an unstable operating system. Hard resets are not the recommended way of shutting down Windows.but can be done with minimal harm as long as such does not become routine procedure for the user. Theoretically.uninstalling the keyboard and mouse drivers at the same time.leave the user with no way of possibly communicating with the system.
Using the power switch on the system.to close Windows down, as opposed letting Windows close itself and terminate power to the system itself.
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